FAQ

  • Do you have an on-site optometrist for eye exams?

    Yes, we do! Please call us at (416) 281-5184 and we’ll be happy to book an appointment for you. Currently, we only coordinate appointments over the phone.

  • What if I already have a prescription?

    That’s great - just drop by our store with your prescription and our skilled team will help you find the glasses or contact lenses that best suit your situation.

    As noted under our “Services” page, we take care of many hard-to-fit situations. Come in and let our team take care of your needs.

  • Can I keep my existing glasses frames?

    Of course! We fully understand that sometimes, you love what you have already invested in. Drop by our store with your new prescription and our staff can order new uncut lenses for you from one of our local, Canadian suppliers. No need to surrender your beloved frames during the process.

    Once the uncut lenses arrive, we will custom cut and fit them to your existing frames. Typically, we will give you a call to coordinate a date for you to come in at your convenience. When you do, it is an under 30 min wait while we fit your new lenses into your existing frames.

  • Do you sell sunglasses?

    Yes - we have a broad offering of sunglasses. With our in-house expertise, we would be happy to fit you with prescription or non-prescription sunglasses. And with hundreds of brands, we’re sure to find something that suits your unique style.

    We’re a licensed retailer of brands from Ray Band®, Oakley®, Prada®, Coach®, Dolce & Gabbana®, Michael Kors®, DKNY®, Tory Burch,® Armani®, Litech®, Nomad®, to OGA® and many more. Looking for something specific? Give us a call or drop by the store. We’re bound to find you something you’ll love.

  • Will you help me navigate my private / government insurance submission?

    Our helpful team would be happy to help you navigate your plan(s).

    Regardless of the situation, we strive to provide the best quality products and services at a reasonable price.

  • Do you offer special coatings on lenses? Do you offer Transitions® lenses?

    Yes - we provide several options, including:

    • Easy Clean Coat® (ECC) AR (anti-reflection / anti-glare) coatings (this is one of the best scratch-resistant AR coatings)

    • UV filter

    • Blue-blocker coating (digital LED screen blue light filter)

    • Transitions® lenses (auto-tint when exposed to sunlight)

    • Polarized lenses for sunglasses